Returns & Exchanges

At Herbal Oasis, we stand by the purity of our botanical blends and offer a 30-day satisfaction guarantee on all unopened food and tea products. If you are not completely satisfied with your purchase, we are committed to making it right through a swift return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our wellness support team via email with your order number and the reason for the return to receive a Return Authorization Number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original airtight packaging to ensure the herbs remain protected from moisture and contaminants during transit.

• 3.
  Ship to Oasis Labs

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location for tracked delivery back to our facility.

• 4.
  Receive Refund or Credit

  Once our quality control team inspects the returned items, we will issue a full refund to your original payment method or apply store credit within 5 business days.